Our client, an international logistics operator carrying out domestic and international transports using its own rolling stock and infrastructure. The Group carries out shipments comprehensively, including handling of transhipment processes, operation of railroad sidings and bulk terminals, including seaports. Our client is distinguished by the ability to coordinate and handle transportation along the entire route of the transport carried out to the countries of Western and Southern Europe.
Situation before implementation
The situation before the implementation of the RailSoft rail service system:
- Difficulties in processing and analyzing increasing amounts of data.
- Impeded flow of information, which resulted in limited efficiency in managing available data.
- Hardly intuitive freight management systems supported by spreadsheets.
- Delays in receiving information on resources held.
- Using several auxiliary systems – lack of integration
Implemented solution
The implementation consisted of providing, configuring and launching the RailSoft Business Solutions system fully tailored to the customer’s needs. An additional implementation task was the training provided to the implementation teams of the company’s various business areas, viz:
- Wagons
- Traction Vehicles
- Trade
- Traction Teams
- Transportation planning and execution
- Workshop
- Planned calculations and actual calculations
- Operational Controlling
- Financial Controlling
The RailSoft Business Solutions system included the following modules:
- Cartography of wagons and traction vehicles
- Equipment file of wagons and traction vehicles
- Document management of wagons and traction vehicles
- Management of rental contracts, leases, ECM, workshops, insurance of wagons and traction vehicles
- Management of inspections of wagons and traction vehicles and their equipment
- Maintenance management of railcars and traction vehicles and their equipment
- Management of measurement cards of wagons and traction vehicles
- Web module for tenant management of leased assets
- Mobile application for maintenance and operation of rolling stock
- The electronic board book of the traction vehicle
- Employee file
- Employee document management
- Staff equipment file and its maintenance and inspection
- Management of employee rights and competencies
- Training and Instruction Module
- Managing knowledge of the trail
- Time Card Management
- Management of normative acts
- Mobile application for field workers (drivers, revisers, setters and shunters)
- Goods file
- File of contractors
- CRM – Customer Relationship Management
- CRM – WEB version
- Register of revenue and expense contracts
- Register of contracts and orders
- Planner panel
- Dispatcher’s panel
- Circulation of traction vehicles
- Electronic data exchange with Polish carriers using RailSoft
- Electronic railroad map of Poland
- TAXI module integrated with cab company
- Workshop Module
- Mobile application for drivers and auditors to enable freight operations with real-time provision of railroad documents
- Settlements with PKP Energetyka and PKP PLK
- Statistical reports of traction vehicles and wagons
- Analytical reports of maintenance costs of traction vehicles and wagons
- Managerial reports – key performance indicators, operational indicators
- Security reports
- Railroad Traffic Safety Module (BRK).
- CSO and UTK reports
- Cost and Income Module
- Management of system alerts and warnings
- Integration with BI BPX
- Register of working time of locomotives
In addition to the above-mentioned modules, the implementation and programming work also included the implementation, development and customization of software for the needs of affiliated companies along with a period of system stabilization.
Effects of implementation
The system supports the management of railroad logistics, commercial processes, freight planning and execution, locomotive and railcar repairs, as well as railroad documentation management. It has also contributed to significant support for the processes of training, periodic, qualification and verification examinations, and employee competence management.
The system supports commercial processes: requests for quotations, offers, contracts. It provides tools for customers. It is possible to track your shipment. The system, upon completion of shipments, calculates remuneration for completed shipments and additional services.
Work ergonomics and speed of information transfer have been improved with the implementation of a mobile system for drivers, auditors, setters and shunters. The quality and ergonomics of HR areas have been improved with automated reports from individual driver slots scattered throughout the country. Planning processes have been streamlined by gathering, processing and providing planners with specific information in one place – the planner and dispatcher panel.
Financial controlling has been implemented to analyze the profitability of transportation by orders, contracts, trains , customers . Operational controlling related to the operational process of train planning and compliance with DSU rules of wagons and locomotives has been implemented. The module also allows monitoring of the established operational indicators, which are presented in the Management Dashboard.
RailSoft System
The RailSoft system provided our client with access to strategic resources, information that definitely influenced the efficiency and quality of planning and bidding.